Communication
Return transport tickets
×
Ticket return code
In printed tickets
![Ticket return code](/img/returns/vbnis_ticket_return_code.png)
×
Ride number
In printed tickets
![RSAO ride number](/img/returns/reisa_nr.png)
In SMS tickets
![RSAO ride number](/img/returns/reisa_numurs_sms.jpg)
Ticket reversal terms:
- This action cannot be undone.
- After completing this action the ticket is invalidated.
- You will receive your money back in 7 work days or sooner in your account.
- Tickets can only be reversed at least 2 hours before the bus starts it's route.
- You can get back 75% of the value of intercity bus tickets and up to 80% of the value of international bus tickets. The Ticket Commission is not refundable.
Ticket reversal form